Morpho

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Morpho
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Available Models

  • MSO 1300 e3,
  • MSO 1300 e,
  • MSO 1300 e2,

About Morpho

If any following error is being displayed then the device needs to be registered for RD Service with UIDAI . 

1 . To register your device please enter one time mandatory token Below.
2 . DEVICE IS VALID BUT NOT WHITELISTED.
3 . No Device with Rd service Found.
4 . RD service drivers Not Found
5 . Device Certificate Error / Device Integrity could not be verified, please check the connectivity
6 . 521# Issue in Device registration.
7 . Error - Device not registered.
8 . Device needs to be registered .
9.  No single device registered yet .
10 Device is not whitelisted in the management server .
11.Connected device is not whitelisted first do whitelisting and then try again
12 Error while register device

Note: The provided serial number should be correct otherwise device will not work

Or if any other type of error related to Rd Services, you are at the right place if you are searching for RD Services Online or Registered Services or you can say OTP of Aadhaar Biometric devices,

Things to Remember:

  1. Error 999/ Internal error : Your device is in RD ready state, Error 999 reflecting over it       does not relate to RD services, kindly contact the manufacturer/seller of the biometric device.
  2. Max Host Registration Reached-"Max Host Registration Reached" is because RD services are installed /tried on more than 10 devices by your side. In this case, your device is blocked by UIDAI so you need to contact them only.
  3. 999-Safety Net Integrity-Update Your Mobile software and google applications or try using the biometric device.
  4. The device does not make minimum security with UIDAI-Mobile Software Not Supporting
  5. If a device is blocked/locked by any service provider or Rd services not enabled in the service provider portal.

    . Note: The provided serial number should be correct otherwise device will not work


Morpho FAQ's

Which Morpho biometric devices and their models are certified as a Registered Device?

The Morpho MSO 1300 series with e, e2 and e3 is certified as a Registered Device.

For which level Morpho devices has been certified for RDServices?
  • Currently only L0 certification.
  •  We will inform you as soon as we will get confirmation about rdservice registration to L1 form Morpho.
From where we could get the Registered Device Service help documents?

Integration Document on RDService for Morpho could be downloaded from - Android installation guide. The RDService Registered Device Specification can be read here - Windows installation guide.

From where we could download the RDService Software for Morpho MSO 1300?

RDService Software for Morpho could be downloaded from -
• Android RDService Morpho.
• Windows RDService Morpho.

What are the compatible browsers to support sample html file RDService zipped software?

Supported Browser for RDService Online Internet Explorer IE 9/10/11, Google Chrome and FireFox Mozilla

What to in case if Serial No. of Morpho is not visible or unreadable?

You will have to download software from our download section and then you could know the serial no. of your Morpho Fingerprint Scanner.

What to do in case of Data decryption Failed / Time Stamp?

You will have to Change Time zone and then reinstall the software again. .

What to do in 999 Internal error case?

Application and device are not registered in same environment so connect it.

If you are getting error i.e. Device does not make minimum security with UIDAI?

It means your mobile software is not supporting.

Check for service availability error?

Kindly check the server or network.

If getting Device Registration failed?

This indicates that device is not registered properly. .

527# error

open setting >application setting>sclRD> Clear cache after restart system .

999 Safity Net Intigrate

Update Your Mobile software and google applications or try using the biometric device. .

Device Not Whitelist in Management Server

Forward to rd integration/download fresh driver. .

Error In Server Connection?

Forward to rd integration/download fresh driver. .

Not In ready state In Jeevan Pramaan?

Download new version of jeevan praman also change in system Varriable environment .

Payment made Not registered

Share email id entered database or mail us. .

Issue with Paytm

Kindly download version of 2.7 .

521# Issue in Device registration

Device not registered yet, wait for 3 -7 working day's. .

No Single Device Registrered Yet

Not registered properly .

Your Device is not registered with UIDAI ,contact vendor error.

Reinstall latest version of app and buy after unplug the device so that it can registered. .

Firmware Detail

Due to older version of morpho driver installed in the system .

MSO API Running error.

Visit emitra app then running morpho driver! .

How to whitelist Morpho Device?

To get your device whitelisted click on the below link, 
https://www.radiumbox.com/rd-service-online-register-biometric-device.php

Morpho Driver Downloads

Extract Morpho MSO 1300 device Serial No. - Windows
Extract Morpho MSO 1300 device Serial No. - Windows

More Details

Extract Morpho MSO 1300 device Serial No. - Android
Extract Morpho MSO 1300 device Serial No. - Android

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RD Service Driver Software Morpho MSO 1300 - Windows
RD Service Driver Software Morpho MSO 1300 - Windows

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RD Service Online Morpho User Help Manuals - Windows
RD Service Online Morpho User Help Manuals - Windows

The More Details

RD Service Online Morpho User Help Manuals - Android
RD Service Online Morpho User Help Manuals - Android

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Morpho RD Service Test Application - Android
Morpho RD Service Test Application - Android

Used by millions of people every day, More Details

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Contact Info

  • Address: 40-GF, Harmony Mall, Goregaon (W), Mumbai - 400 104
  • Phone: +91-84343 84343
  • Email: support@radiumbox.com