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SecuGen is a prominent brand in biometric devices, recognized in both the USA and India. To comply with current norms set by UIDAI, Government of India, all public biometric devices must be registered under RD Service (Registered Device Services). If you own a SecuGen Hamster Pro 20 USB Single Fingerprint Device, you'll need to register it through authorized channels like Radium Box RD Service Portal. Even devices bought online need registration to meet these regulations.
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Featuring a comfortable, ergonomic design, the Hamster Pro is built with the industry's most rugged and advanced optical sensor using patented SEIR fingerprint biometric technology.
When used with Auto-On-compatible software, the Hamster Plus will turn on and scan your finger as soon as you touch the sensor - all without prompting the system.
Featuring a low-profile and IP65 Certified dust- and water-resistant design, the Hamster Pro 20 is built with the industry's most rugged and advanced optical sensor using patented and patent-pending fingerprint technology.
SecuGen Corporation USA now discontinues the Hamster Pro20 with immediate effect and launches its all-new Hamster Pro20 AP. Hamster Pro20 AP is more cost-effective and has similar features to Hamster Pro20. It also fulfills all the latest biometric requirements.
As per the developers' view, the only difference is noticed in the return API call, but, the resolution and image size are the same for both Hamster Pro20 AP & Hamster Pro20.
Hamster Pro20 AP (HU20-AP) is also UIDAI and STQC certified. RD service procedure is also similar for both models.
Manual addition must be done for the devices purchased outside India or do not belong to the Secugen India database. For more details please call/WhatsApp us-+91 84343 84343
1. Provides fast and accurate verification
2. Latent print image removal
3. Encryption of fingerprint templates
4. Fingerprint Device Recognition
5. Multi-Device Connection
6. Works with any finger
7. Compact & lightweight device
8. High-quality scanning even for dry, wet or scarred finger
9. Advanced technology that detects fake fingers
1. Level 0 ( L-0) device
2. STQC certified
3. Personal Identity Verification (PIV) compliant
4. Highly resistant toughened glass film
5. FBI certified
6. USB & micro USB available
7. IP65 rated
8. SDK available for further development
9. FIPS-201 (PIV) compliant
10. FAP 20 compliant
1. An older U20 sensor has been replaced with a more modern CMOS sensor.
2. The prism used in HU20-AP is modified PMMA (Poly methyl methacrylate), which is better for mass production and slightly lighter than the prism used in U20.
3. Due to its low current consumption, the HU20-AP is ideal for Android applications that consume much battery power.
4. In addition to USB and Micro USB connectivity, HU20 –AP can also be connected via C type.
1. Quick and secure fingerprint login to PCs running Windows 10 / 8.1 / 8 and Windows Server 2008 R2 and 2012SecuGen Hamster Pro 20
2. Added biometric security when purchasing and accessing apps purchased from the Windows Store.
Click for instructions: How to Login to Windows with Your SecuGen Reader
On Expiration, you may ask for a discount on AMC and RD Services.
Secugen Pro 20 used in Jeevan Pramaan, CSC, AADHAAR Authentication, AEPS, Reliance Jio, and CSC VLE is offered by Radium Box at a great price compared to the bazaar. Buy a USB secure fingerprint scanner from Radium Box at the best rates.
*The L1 Fingerprint Scanner, SecuGen Hpro L1, will soon be available and compliant with the latest regulations from UIDAI (Unique Identification Authority of India). We recommend checking this section regularly for the most recent updates on the availability and usage of the device.
As per recent UIDAI directives, only devices that are activated and registered with UIDAI before 1st October 2024 will be permitted for Aadhaar authentication and e-KYC purposes. After this date, new devices may not be allowed to activate or register with UIDAI. Users purchasing or using new devices should take note of this and proceed accordingly. For non-Aadhaar portals, devices will continue to function as usual. Radium Box will offer free installation support until the device's validity period.
RD Service recharge is the transformation of your Secugen India device from public device into L0 Registered Device. This confirms a secure communication channel for all parties involved in any transactions using Adhaar authentication.
RD service of Secugen HPro20 devices required for fingerprint authentication, device need to be public device into L0 Registered Device. So rd registration of device is compulsory to authenticate. For best price of device registration kindly visit here.
For Secugen Hamster Pro20 and Secugen Hamster Pro 20 AP related support, you may call on +91 97026 84343.
For any issue in secugen device contact for support on Monday to Friday between 10 AM to 6 PM. Tech support can be contacted on phone by calling +91 97026 84343. Alternatively, you may send an email containing details of the problem to [email protected].
For rd activation of Secugen device Hpro20 /Hpro20AP you need apply rdservice online by clicking here.
For Secugen Hamster Pro20 and Secugen Hamster Pro 20 AP related support, you may call on +91 97026 84343.
For any issue in Secugen device contact for support on Monday to Saturday between 10 AM to 6 PM. Tech support can be contacted on phone by calling +91 97026 84343. Alternatively, you may send an email containing details of the problem to [email protected]
Error code 401 means initialization failed for the device. Make sure your device is properly connected and recognized by the system. and install your device drivers correctly. Try reconnecting your device or use a different USB port if necessary.
हाँ SecuGen मैं डोनो L1 और L0 डिवाइस उपलब्ध हैं।
Error Code 101: Device not recognized Solution: This has to do with the USB connection method and making sure that all drivers are set up correctly. Error 202- Fingerprint not detected. Solution: Clean the sensor by placing your finger correctly. Error Code 303 Driver Problem Reinstall or update device drivers
यह डिवाइस Windows, और Android ऑपरेटिंग सिस्टम के साथ संगत है। सुनिश्चित करें कि आपका सिस्टम इन ऑपरेटिंग सिस्टम्स के साथ पूरी तरह से समर्थित है और सभी आवश्यक ड्राइवर और सॉफ़्टवेयर इंस्टॉल हैं।