At Radium Box, we aim to provide a reliable and transparent shipping experience to all our esteem customers. Below are the detail of our shipping policy:
Products on our website are sold directly by Radium Box to customers.
Once your order is successfully placed, you will receive a confirmation via email and SMS with all order details.
If you place an order through your account, order details can also be accessed under My Account > Order History or by visiting by visiting the link https://www.radiumbox.com/orders/track
For express shipping requests, please contact customer service via email/WhatsApp within 3 hours of placing the order.
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Orders are shipped within 15 working hours of placement. However, delivery timelines depend on:
Stock availability
Size of the order
Shipping address
Product dimensions
Custom/made-to-order products
We partner with multiple courier services to cover 24,000+ pin codes across India. For areas not serviced by regular couriers, we send them thru India Post.
Delivery is OTP/Digitally Sign verified to ensure secure transactions and to prevent unauthorized receipt of goods.
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For international shipping, customers must send an email to [email protected] with their complete shipping address.
Shipping charges for international orders are applicable as per actual costs.
Please note: All communication for international shipping must be in English.
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You will receive all the shipment notification via email/SMS once your order is dispatched, including tracking details.
You can track your order online through the My Orders page or by visiting the link https://www.radiumbox.com/orders/track
Real-time updates regarding your order status are shared via SMS, email, and WhatsApp.
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Free Shipping: We offer 100% free shipping on all orders placed through our website.
For express shipping, delivery charges are applicable as per actual costs.
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Delivery time may vary due to factors like stock availability, courier partner delays, or the size of the product.
In case of delays due to unforeseen circumstances, you will be notified via email/SMS with a revised delivery timeline.
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If you have questions or concerns about your shipment, our customer support team is here to assist you:
Email: [email protected]
Phone: +91 84343 84343 (Toll-Free)
Live Chat: Available on WhatsApp 24/7- +91 84343 84343
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Policy Updates
Radium Box reserves the right to modify this shipping policy at any time. Updates will be reflected on this page and communicated via our website only.
We reserve the right to update or change our Terms & Condition at any time. Any updates will be posted on this page.
Last Updated: 03-Jan-2025
We are committed to ensuring a seamless delivery experience. If you have further inquiries, please don’t hesitate to contact our customer support team.
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